Last updated: 23 October 2026
This Privacy Policy explains what personal information WonFast collects when you visit wonfast.co.uk, how we use it and the choices you have.
Who we are
WonFast (wonfast.co.uk) is an online shop operated by WonFast, 20 East Street, Barking, IG11 8EU, United Kingdom. You can reach us by email at info@wonfast.co.uk, by phone on +44 7459 642313 or through our contact page.
Information we collect
We only collect the information we need to run the shop and answer your questions:
- Orders: when you buy directly from us we collect your name, email address, delivery address and, if you choose to give it, your phone number.
- Contact form: when you send us a message we collect your name, email address, the topic and your message, and your phone number if you provide it.
- Email updates: if you sign up for new-arrival emails we collect your email address.
- Technical information: like most websites, our server records basic technical data such as your IP address, browser type and the pages you visit.
How we use your information
- To process, deliver and support your orders.
- To reply to messages you send us.
- To send you new-arrival emails, if you asked for them. You can unsubscribe at any time.
- To keep the website secure and working properly.
- To meet our legal obligations, for example keeping records of sales.
We do not sell your personal information.
Cookies
Our website uses a small number of cookies that are needed for it to work, for example to remember the items in your cart and to complete checkout. Our shop software may also record how you arrived at our site (for example from a search engine) when you place an order. You can block or delete cookies in your browser settings, but parts of the shop, such as the cart, may then stop working.
Products sold on Amazon
Some product pages link to Amazon. If you follow one of these links and buy on Amazon, your purchase and your personal information are handled by Amazon under Amazon’s own terms and privacy notice. We do not receive your payment details from Amazon.
Who we share information with
We only share information with service providers who help us run the shop, such as our website hosting provider and email delivery, and with delivery services when we need to send you an order. They may only use it to provide their service to us. We may also share information if the law requires it.
How long we keep your information
- Order records are kept for as long as we need them for accounting and legal purposes (usually up to 6 years).
- Contact form messages are kept for up to 12 months after your enquiry is resolved.
- Email sign-ups are kept until you unsubscribe.
Your rights
You have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent at any time where we rely on consent. To make a request, please email us at info@wonfast.co.uk or use our contact page. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Security
We use reasonable technical and organisational measures to protect your information. Our website uses a secure (HTTPS) connection. We do not store card details on our website.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
If you have any questions about this policy, please email us at info@wonfast.co.uk, call us on +44 7459 642313 or use our contact page. You can also write to us at WonFast, 20 East Street, Barking, IG11 8EU, United Kingdom.